Just wanted to let you know how impressed I am with your service and my roofing job. I have dealt with many contractors over the years and you have proven to be ” TOP NOTCH”.
You and your crew were prompt, professional and detail oriented, and responsive to my every need.
A job well done and I would not hesitate to recommend you. Please feel free to give my name to anyone that might want a reference.
Thanks to you and your entire team.
I would highly recommend JP and Family Roofing. Since 2012, they have put three roofs on three separate properties I co-own.
In the summer of 2012, it was time to put a roof on our property at 83 St. Lawrence Street in Portland. It was a complicated job on a 3 1/2 story apartment building with a roof that had many different angles, levels, skylights, chimneys, cupola and a roof deck. JP and Family Roofing were recommended by a neighbor on St. Lawrence Street who had heard about them from another neighbor. They had done a number of roofs on St. Lawrence street. Their quote was fair and it was accurate. Their work was superb and efficient. In addition to the roof, they dismantled the roof deck and laid down a material that will ensure that the roof under the deck area will not cause leaking in the apartment below again (an ongoing problem we had been experiencing). They expertly reassembled the deck and the apartment hasn’t seen a drop of water in two years. In addition to all that, they fixed some problems around the exterior of some windows on the third floor that were the cause of some serious leaks. They also make a point of alerting us to any rotten wood they find along the way and fix the underlying problems that other companies may have found just as easy to ignore.
The crew was professional and friendly and, during the time they were working on the roof, they kept the property neat and tidy. When the job was done, the property was left clean as a whistle. In the fall of 20l2, after having such a positive experience with them earlier that year, I hired JP and Family Roofing to put a new roof and gutters on my home in Falmouth. Again, I found the crew to be professional and friendly, the price to be fair and affordable, and the work was done efficiently. I left in the morning and got home at night to a new roof. I am very pleased with this company and would recommend highly recommend them.
Just this winter we hired them to put take down a chimney, jack up a porch and put a new roof on a building in which the roof was 35 years old. They replaced all of the rotten wood around the roof, and the job was again down with great efficiency and professionalism.
I would hire JP and Family Roofing again and again and have! That’s the mark of a satisfied customer!
~ Deirdre Nice
We enlisted JP and Family Inc to install ice panels on our roof and we are very happy with the workmanship and professionalism that they portrayed. We didn’t have to lift a finger to do any clean up after the job was finished. If we ever need any roofing work done again we do not have to look any further than to JP and Family. A job nicely done.
~ Judy and Dan Cohen
It has been a pleasure doing business with James McKeage & JP Family Inc. Roofing Specialist. James and his entire crew are professionals that go the extra mile providing quality craftsmanship and products, protecting shrubs & flowers and the final clean up! At the end of the each work day, everything was cleaned up and tidy before they left. James kept us advised every step of the way as to exactly what was happening and when the job would be completed. Best of all, even with providing worker’s compensation for his crew, which I found NOT ALL of the roofers do, his pricing was competitively priced compared to the other 3 estimates we received. We HIGHLY recommend James & his crew. Great Job!
~ Doreen Gibson
After getting 5 bids on a large vinyl siding and roofing job in 2010, our condo association decided to go with JP & Family Inc. It was a large project which involved striping and residing 60 condos and redoing the roofs of 3 large buildings. James’s bid was very competitive and we couldn’t be happier at the work his crew did over the summer of 2011 on the project. The buildings look great. The workers were very professional and always left a very clean work site at the end of each day. James stood behind his bid and never tried to get more money even after incurring some unexpected problems along the way. Afler tackling this large 60 unit siding and roofing project, I would have no problem recommending JP & Family to friends or relatives or hiring them to work on my own home.
~ Clinton Duane Bernier
Abbey Common Condo Assoc.
JP & Family Inc is not only certified roofing expert, but also reasonable priced for the are. They are willing to work with you schedule. The roof and garage were completed in two days. From start to finish, you would have never know they were there (except for the brand new roof on the house). They clean up all supplies and old shingles nightly, leaving your yard free of debris. The roof products are made to last, consulting with your roofing needs before installation. They also back their service with warranty. This is helpful to know as a home owner that down the road, this company is there to support their product. Military friendly! Leave roofing, dising , windows, and gutter work to these professionals.
-Pleased new customer in Portland, Maine. Emily.
Rae & I would like to Thank you and your excellent crew for the NEW roof you installed for us this past week. We would like to say especially, that both the workmanship and professionalism displayed by your installers was outstanding. Our roof looks like a million dollars, and the yard is cleaner than when you started. I had gotten many estimates, and you beat them all, while giving us first rate materials and workmanship, on a very large and difficult roof! I would like to also mention that ours is the second roof you have done for our family, since we were so pleased with the work you did on Rae’s fathers camp on Sebago. We will be happy to recommend JP & Family, Inc. to anyone we know, or any future customer of yours who would like a reference. Also we appreciate that you immediately corrected the mistake on the siding over the porch, even though many other contractors would have argued that the mistake was my fault.
~Jeff & Rae Goulart, Parsonsfield, Maine
Outstanding Job! We recently had our roof done by JP & Family Inc. First impression ” these guys are ALL business “. As soon as they showed up on Friday morning, they immediately went right to it. Very impressive work ethic right through until the last piece of debris was cleaned up and they pulled out of the drive way. ~Roof looks fantastic and the house looks 10 years younger. ~ High quality workmanship, strong work ethic, and not a spec of debris left behind, I highly recommend JP & Family to anyone needing a roof.
Frank and Val Van Zandt
James’ crew did a fabulous job on our roof. They were efficient, clean and very professional. They finished in less time then what was estimated and did all that was written/ asked for on the agreement. They stayed on budget as well. We would recommend JP & Family Inc to anyone needing a new roof. Jennifer Miller
The roofing work at 18 Saint Louis Drive was amazing. The roof looks beautiful. The job was done with almost no inconvenience to us. There was no collateral damage to the house or surroundings. The clean up was complete. Except for the new roof, no one would know you had been there. I would recommend JP & Family Inc. to anyone. Thank You Jim Beckwith
To Whom It May Concern;
My Wife & I recently contracted JP & Family Inc. to install a new Certainteed asphalt shingle roof on our home in Freeport, Maine. I do not profess to be an expert on shingle installation, but I do have a firm understanding of industry installation standards as well the varied techinecal aspects of roofing materials. The Certainteed Landmark system received excellent ratings on number of consumer websites, but more importantly the company is prepared to stand behind their product with a 50 year SureStart Plus Warranty (guarantee). After deciding on the product, I now needed a certified contractor for the installation. As a capable “do it yourself” home handyman, I needed a specialist that would work with me and my concerns, not tell me what I should do. I obtained several estimates & eventually decided to work with JP & Family Inc. When installing a new shingle roof there are often several ways of resolving certain problems, all of which would be considered acceptable within the industry. Conflicts arise when a solution is either better at keeping water out, or easier to install. I carefully went through the contractual details with James & in each instance found his suggestions to be inline with my understandings of best installation practices. When it came time to install the roof, I carefully watched the team as they worked. Even though they moved quickly, the installation team was very thorough in their attention to detail. The end result was sturdy, well sealed roof.
If you are concerned at the variety of stories you receive from different roofing contractors, I would say from personal experience that I found James to be honest in his business approach & true to his word regarding agreed contractual details. I certainly recommend JP & Family Inc. to anyone I know.
After the horrible winter in Maine and ice dame build up, I needed a new roof. I contacted two roofers for estimates, and James presented not only a reasonable estimate, but also a very thorough contract which he reviewed with me in detail. Also, the warranty is above and beyond what I expected.
Once the contract was signed, the materials were delivered (on time) and James arrived with his crew each day to ensure the day would go smoothly. WOW I was impressed- easy to understand contract and owner arriving with the crew. It was clear as the crew worked they new what they needed to do. It took only two days to do the complete roof removing all shingles, checking for and correcting any problems, nailing down the watersheild and installing the metal roof on the top and shingles on the side. I also added some minor repairs to a deck and siding, and they still finished the job in two days. The deck and siding were add-ons to the contract.
The crew worked late the second day to finish up the job, and thoroughly cleaned up all debris. My yard looked better then when they arrived. Also, James did a walk around to ensure I agreed all the work I was expecting done was finished.
I would recommend JP & Family for any job because James and his crew deliver honest professionals, with integrity and a commitment to ensuring the customer is happy with any work.
Dear Pamela & James;
We are happy to provide a recommendation of quality of your roofing job! Everything we were promised, from estimated time to start the job, mid-May, to prompt arrival time of product and worker, to covering our landscape, daily cleanup and final clean up, the job was done beautifully and in a timely fashion and on budget. Te guys worked so hard, rightrough lunch and right t5PM+ each day. They also also were conscientious about th mess (unavoidable with all those nails an old shingles) and clean up, which we worried about with our dogs. Thank you, the roof looks fabulous and improves the curb appeal dramatically. The rolled roofing on theback looks terrific as well. Thanks again to all of you!
Pamela & Bradley Smith
Dear JP & Family:
Thank you for the neat, cordial, professional way your company stands for. Your crew corrected my roofing issues in a timely manner. My yard was spotless after you left, my wife loved your wheeled nail magnet. You will be our roof doctors from now on & will promote you as such to our neighbors & friends!
Ronald & Colleen Johnson
Family Roofing recently put a New roof on my house. I Highly recommend this company as they were professional from the estimate to te final nail. The work crew was courteous & efficient. In fact, they cleaned up so well at the end no one couldn’t tell if they were even there! We are very pleased with our New roof-it looks wonderful.
Tom Lafavore & Christine Allen
I absolutely had to write a letter of recommendation for the fantastic job you and your crew did on my roof.
I was very impressed the first time I met you, because of your quick response to my asking for an estimate. You also were very professional and prepared with information, options, proof of insurance etc. Even though you were a few hundred dollars more than some of the others, you came across as being honest and much more willing to go above and beyond “just doing a shingling job”. I received your estimate the same night via e-mail. Other roofers didn’t seem to be in any hurry to have my business, and when they did come a week later, they were just there for a quick look and gave me an estimate. You on the other hand went up on the roof, took pictures, and pretty much confirmed what I thought needed to be done. You also did a small over-hang which no one else even mention. The chimney and pipe flashing were other items that no one else mention in their estimates.
Once I called to let you know I wanted you to do my roof, your wife came that very day with the contract. The estimated date was the end of September. On August 31st I was told that you could complete the job on September 2nd, much quicker than I expected. When I got back home from work at 2 p.m. that day, the front roof was already completed. My large plant pot had been removed from the porch so it wouldn’t get crushed, and everyone was busy on the backside of the house. Th crew was very friendly and professional. One of the boys even took the time to explain a small problem he had run into with the house siding, but told me how he was able to get around that problem. He didn’t talk to me like some dumb lady who probably didn’t know anything about home repairs, but instead treated me with respect.
Once again you and the crew went above and beyond the job when I asked you if you could remove my very heavy ladder that was leaning on the house from when I painted the trim. It’s too heavy for me to move and my son wasn’t available till the weekend. You and one of the boys jumped right on my request and took it down for me. I also asked if I could have some water shield and save some shingles so I could reshingle a small storage roof. Again no hesistation on your part. Those little extra things are what made me want to write this letter. You truly are a company with integrity.
After everyone was gone, I walked around my yard and didn’t find a single piece of trash. No paper, no nails, no broken pieces of shingles.
You truly are a company ‘WHERE INTEGRITY MEETS PROFESSIONALISM’. Great Job!!
I will not hesistate to give you the highest recommendation to anyone who is looking for an honest, hard working and professional company.